Health Therapy tools
With a lot of employees and tens of physical therapy clinics throughout central Missouri, Peak Performance Physical Therapy needed to find a way to solve the IT challenges assembly to avoid the administrative and clinical problems. The group tracking patient care and billing processes were simply not efficient for the pace at which the clinics were opening, peak performance and decided to take control of clinical and reimbursement documentation. Therapy using a software system, the group was able to ensure the accuracy and quality of its clinical documentation, while optimizing productivity and compensation programs.
Achievement now experiences a 35 percent increase in net revenue per patient visit - which directly contribute to the group's ability to profit and expand into new regions. For years, all areas of the Peak Performance documentation process - including administrative and clinical functions - had been manually and it was beginning to show. Obsolete this process had an impact on not only the efficiency of the workflow, but the bottom line results. On the administrative side, peak performance was constantly in danger of losing money because the group often unconsciously regular visits that were not approved by the payer. If a patient was allowed for eight physical therapy appointments, but ended up meeting for ten visits, the group was not reimbursed by the payer and must pay the costs of the two additional visits.
In their daily schedule, therapists would delay the handling of administrative tasks such as mapping of the clinical notes at the end of the day, but with a stack of cards patient population, the quality of the clinical scores inevitably fall. "It was not only efficient system because of the delay of treatment charting sometimes leads to not only the poor documentation in patient charts, but also inaccurate and incomplete use of billing codes," said Phil Threatt manager of Peak Performance Physical Therapy. From a loan perspective, it was clear that the fee as Ineffective and just not to the standards payer. Regular claims were paid at a lower rate, and were sometimes rejected. "Physical therapy practices should continually looking for ways to more efficiently and receive payments faster while major concern for patients," said Threatt. "Care and repayment are always together and you can not separate the two. We had outpatient information system that would combine the two elements together in a cohesive fluid process."
The solution After a long evaluation process, several outpatient information systems were evaluated, peak performance of a selected software designed as a complete solution for rehabilitation clinics, and manages everything from scheduling, registration, management reporting. "We have the force of the system, because it is built for physical therapists, physical therapists by," said Threatt. "The company understands our market, the challenges and nuances. This was a refreshing change from other software companies that try to do all things to all people and sell the same practice management system to a physiotherapist who has just been sold to a pediatrician or OB / GYN. "We needed a specialized solution." After the implementation, the system immediately resolved Peak Performance programming, because it denies the reception through automated processes and intelligent questions Task drop-down menus. The group's administrative staff no longer to make unauthorized visits on planning, because the system warns the user if a patient has met his / her assigned missions.
